How long does it take for a help ticket to get attention?

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3 comments

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    William Ray

    Their help ticket system seems to be broken. I entered two and the links to both returned a page does not exist error.

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    William Ray

    I got no response from either ticket. I ended up contacting them via email and live chat, but they were not willing to resolve my issue in time for Christmas.

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    Ethan Ham

    Just got a response... it took a few days, but my problem is being solved entirely to my satisfaction. Thank you, Adoramapix! 

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