AdoramaPix Forums/Solutions Library/Photo Books - General Topics

Getting answers to your questions

Al Escudero
posted this on June 22, 2010 10:28 pm

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At AdoramaPix, we don’t want anything to get in the way of your creating beautiful printed products that will become a treasured keepsake for you or for your clients. For this reason we have created a variety of ways to make sure you get any assistance you need.

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             FAQ

      Community

      Help Videos

      Workshops

         Email Us

        Live Chat

           Call Us

         Facebook

Please choose the option listed above that best meets your needs. Detailed below are short descriptions of the various options:

  1. FAQ: We have tried to anticipate your questions and written up answers! Unless your question is very unusual, check out our FAQ and you're likely to find it there - especially handy for those late-night questions!
  2. COMMUNITY: Our community forums provide you with an opportunity to ask questions of other customers, as well as to see past questions and the answers they received.Use the search box in the upper right hand corner of the forums page to look for answers - the search box will check both the solutions library and the user forums.
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  3. HELP VIDEOS: Sometimes a picture is worth a thousand words. Check out our YouTube channel to see some help videos on common topics.
  4. WORKSHOPS: Our online workshops are like a help video that can talk to you! Once a week we hold workshops/webinars ranging from classes on our photo book software to open Q&A sessions where you can get answers to any AdoramaPix-related questions.
  5. EMAIL: Do you have a detailed question? Some digital photos you'd like us to see? Maybe you're just shy. Send us an email and our knowledgeable staff will respond in kind.
  6. LIVE CHAT: Stuck on something and need an answer right away? Our Live Chat is available during business hours directly from our photo book editor. Just click the link at he top of the screen and get an answer right away.
  7. CALL US: Sometimes its just easier to talk to someone on the phone. Call us during business hours at 888-216-6400 and one of our knowledgeable staff will be happy to help.
  8. FACEBOOK:  If social media is your thing, we're happy to oblige. You can visit our Facebook page or follow us on Twitter.

Last but not least, if you're in New York you can always visit us in person at 42 West 18th Street, New York, NY. We'll save you a seat!

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